FAQ's

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FAQ's

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PRODUCT's FAQ

► What is a tester?
► Are your products genuine brands?
► What is the difference between Eau de Parfum & Eau de Toilette?
► What do fragrance notes refer to?
► How can I keep my fragrance from going bad?
► How long can I keep my fragrance stored?

ORDERING

► How do I place an order?
► What are my payment options?
► What are your shipping charges
► and how long does shipping take?
► Are all items in-stock?
► Do you charge sales tax?
► Do you ship to APO/FPO?
► Do you accept international orders?/a>
► Currency Conversion

POLICIES

► What is your privacy policy?
► What is your return policy?
► What if my merchandise arrives damaged or defective?
► Is your website secure?
► How can I cancel an order?
► Copyright Information

CONTACT US

► How do I contact Fragrance Shop?

Contact Information

Email Us
Phone:
Customer Service by email only
(Due to COVID-19 Outbreak)
Business Hours:
Mon - Fri / 10:00AM - 6:00PM EST

Important update - As a precautionary health measure for our employees in light of COVID-19, we will be answering all customer service questions through Email We apologize for any inconvenience this may cause

* MSRP: Manufacture Suggested retail Price listed is provided by the manufacture of each brand. MSRP is a reference point we use to discount products sold online. There may not be substantial sales at MSRP.

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